FAQ

FairBD is a B2B e-commerce platform, offering a digital marketplace for entrepreneurs, wholesalers, and suppliers.

FairBD was launched in 2017.

FairBD stands out for its tailored solutions, dynamic e-commerce features, and the trust associated with Best SEO BD.

Yes, FairBD is specifically designed to cater to the needs of B2B businesses.

To join FairBD as a buyer, you can visit our registration page and follow the simple steps to create an account.

FairBD offers a diverse range of products, spanning various industries. You can find more details by exploring our platform.

Yes, FairBD prioritizes trust and reliability. We thoroughly vet our suppliers to ensure a secure and trustworthy marketplace.

No, joining FairBD as a buyer is free of charge.

FairBD employs robust security measures to safeguard transactions, including encryption and secure payment gateways.

FairBD caters to a wide range of products, and handmade items are welcome. You can list your products following our seller registration process.

To become a seller on FairBD, you can visit our seller registration page and follow the outlined steps.

FairBD offers competitive pricing plans for sellers. You can find detailed information in our seller guidelines.

FairBD has a standardized return policy, and details can be found in our terms and conditions.

FairBD offers various marketing tools, including promotional features and targeted advertising. You can explore these options in your seller dashboard.

FairBD has a dedicated customer support team to address and resolve disputes. Our aim is to ensure fair and satisfactory resolutions for all parties.

Yes, sellers on FairBD have the flexibility to customize their stores, adding logos, banners, and other branding elements.

Yes, FairBD is accessible globally, facilitating international trade for B2B businesses.

FairBD encourages transparent pricing, and our platform allows buyers to compare prices easily.

FairBD offers scalable plans for sellers, allowing them to list a varying number of products based on their chosen subscription.

Refund policies vary by seller. Please review the specific seller’s policies or contact our customer support for assistance.

FairBD accepts a variety of payment methods, including credit/debit cards, bank transfers, and other secure payment options.

FairBD encourages sellers to provide accurate product descriptions and images. Buyers can leave reviews to help other users make informed decisions.

Sellers on FairBD can choose from a range of shipping options based on their preferences and logistics capabilities.

The ability to cancel an order depends on the seller’s cancellation policies. Buyers can review seller-specific cancellation terms during the purchase process.

To reset your password, you can click on the “Forgot Password” link on the login page and follow the instructions sent to your registered email.

Yes, FairBD has a dedicated customer support team available to assist users with inquiries and issues.

FairBD is committed to promoting sustainable business practices. We encourage sellers to highlight eco-friendly products, and our platform supports environmentally conscious initiatives.

FairBD allows buyers to communicate with sellers, and negotiations can take place within the platform’s messaging system.

FairBD adheres to data protection regulations and has robust measures in place to safeguard user data. Our privacy policy provides detailed information.

FairBD has a strict policy against counterfeit products. Sellers found in violation may face consequences, including removal from the platform.

FairBD welcomes businesses from various industries, excluding those involved in illegal or unethical activities. Prospective sellers should review our terms and conditions for eligibility criteria.

FairBD regularly updates its platform to enhance user experience, add new features, and address any potential issues.

As of now, FairBD supports images for product listings. Video features may be considered in future updates.

FairBD is actively exploring loyalty program options. Stay tuned for updates on new features.

FairBD employs advanced fraud prevention measures, including transaction monitoring and verification processes, to minimize the risk of fraudulent activities.

Yes, buyers can track their orders through their FairBD accounts, providing transparency throughout the shipping process.

FairBD has a system in place to facilitate communication between sellers and buyers in the event of a product recall. Sellers are expected to provide timely and transparent information.

FairBD regularly features promotions and discounts from sellers. Buyers can explore these deals on our platform.

FairBD restricts users from creating multiple accounts to ensure fair and transparent transactions.

FairBD encourages honest and constructive user reviews to help build a trustworthy community. Reviews that violate our policies may be subject to moderation.

Sharing FairBD accounts is not recommended for security and privacy reasons. Each user should have their own account.

FairBD provides educational resources, including guides and tutorials, to help sellers optimize their use of the platform.

FairBD does not directly handle seller taxation. Sellers are responsible for complying with relevant tax regulations in their jurisdictions.

Refund policies for digital products vary by seller. Buyers should review the specific seller’s terms before making a purchase.

FairBD is accessible globally, with no specific geographic restrictions for users.

FairBD periodically features sellers based on performance and user engagement. Sellers can contact our support team for more information.

FairBD offers a resource center with articles and guides to help users navigate the platform effectively.

FairBD currently supports [list of languages]. Additional language support may be considered in future updates.

Yes, FairBD provides bulk purchasing options for buyers who wish to order large quantities of products.

FairBD may charge payment processing fees for transactions, which vary based on the chosen payment method and currency.

FairBD does not currently support recurring orders, but it’s a feature that may be considered in the future.

FairBD prohibits the sale of certain products, including illegal or prohibited items. Sellers should review our guidelines for more information.

FairBD provides basic inventory management tools for sellers to track their product availability and stock levels.

Buyers can request samples from sellers to assess product quality before placing larger orders.

Yes, FairBD welcomes small businesses and all vendors who wish to sell or buy in lower scale..

FairBD has a dispute resolution process in place to facilitate fair resolutions for both parties. Our support team can assist with dispute mediation.

FairBD provides customer support via email, live chat, and phone to address user inquiries and concerns.

Yes, FairBD’s website is optimized for mobile devices, providing a seamless browsing experience on smartphones and tablets.

Some sellers may offer customization options for their products. Buyers should communicate directly with sellers to discuss customization requests.

Minimum order requirements vary by seller and product. Buyers should check individual listings for details.

Yes, users can subscribe to FairBD’s newsletter to receive updates, promotions, and industry news.

FairBD may offer integration options with third-party software or platforms for sellers looking to streamline their operations.

FairBD encourages sellers to provide accurate and detailed product listings. Buyers can leave reviews to help maintain quality standards.

FairBD does not impose strict limits on the number of transactions, but excessive activity may trigger security measures.

Yes, FairBD provides sellers with tools and analytics to track their sales performance and monitor key metrics.

Some sellers may offer flexible shipping rates or options for negotiation. Buyers should communicate directly with sellers to discuss shipping arrangements.

FairBD may offer referral incentives for users who refer new buyers or sellers to the platform. Details can be found in our referral program.

Product warranties and guarantees are determined by individual sellers. Buyers should review the terms and conditions of each listing for warranty information.

Yes, buyers can leave feedback and ratings for sellers based on their purchasing experience.

FairBD provides promotional tools and advertising options for sellers to increase visibility and attract buyers.

FairBD offers options for sellers to import their existing product catalogs, subject to compatibility and review.

Some sellers may offer discounts for bulk purchases. Buyers should check individual listings for bulk pricing options.

FairBD works closely with sellers to communicate product recalls and safety alerts to affected buyers promptly.

FairBD may offer benefits or rewards programs for loyal customers. Details can be found on our website or through promotional materials.

FairBD follows strict protocols to protect user privacy and data security, including encryption and compliance with data protection regulations.

Yes, FairBD allows sellers to list digital products for sale, such as software, ebooks, and digital downloads.

FairBD supports a variety of payment methods, and sellers can choose their preferred options based on availability and compatibility.

Yes, buyers can request custom quotes from sellers for specific products or services.

Yes, FairBD provides tools for buyers to track their spending and order history, allowing for easy management of purchases.

FairBD works with sellers and shipping carriers to facilitate international shipping and manage customs procedures for cross-border transactions.

Yes, sellers can create discounts and promotions for their products to attract buyers and increase sales.

FairBD provides resources and guidelines for sellers to optimize their product listings for search engines, improving visibility and attracting more buyers.

FairBD supports currency conversion for international transactions, allowing buyers and sellers to conduct business in their preferred currencies.

Yes, FairBD provides messaging tools for sellers to communicate with buyers directly, facilitating personalized interactions and addressing inquiries.

Yes, FairBD allows sellers to list used or refurbished products for sale, provided they meet our quality standards and comply with relevant regulations.

FairBD may offer incentives for sellers who consistently maintain high-quality products and provide excellent customer service. Details can be found in our seller guidelines.

Yes, sellers can offer exclusive deals or discounts to specific buyers or groups of buyers on FairBD, providing a personalized shopping experience.

FairBD has a dispute resolution process in place to handle disputes related to product quality or non-delivery. Our support team works with both buyers and sellers to reach a fair resolution.

Yes, FairBD provides tools and analytics for sellers to analyze market trends, consumer behavior, and sales performance, helping them make informed decisions and optimize their strategies.

FairBD employs advanced fraud prevention measures, including transaction monitoring, identity verification, and security protocols, to prevent fraudulent activity on the platform.

Yes, FairBD offers options for buyers and sellers to set up automated notifications for new listings, product updates, and other relevant events on the platform, ensuring timely information and communication.

Yes, FairBD provides tools for sellers to create product bundles or packages, offering buyers convenience and value-added options.

FairBD encourages sellers to provide accurate and detailed product descriptions and images, and our moderation team reviews listings to ensure compliance with our guidelines and standards.

Yes, buyers can request expedited shipping for their orders on FairBD, subject to availability and additional charges.

Yes, FairBD provides tools and analytics for sellers to track their competitors, monitor market trends, and identify opportunities for growth and optimization.

FairBD welcomes feedback and suggestions for new features or functionality, and our team continuously evaluates and implements improvements to enhance the user experience for sellers on the platform.

 FairBD provides a cost-effective platform for small businesses to showcase their products to a wider audience, helping them increase visibility and attract new customers.

Yes, FairBD provides expert guidance for businesses new to e-commerce, helping them navigate the digital landscape and optimize their online presence for success.